Locally Owned & Veteran Operated
← All service areas

NC County Hub

Water treatment in Wake County, NC

Wake County is where Aquafeel Solutions started in 2007 and it is still the densest part of our service map. Raleigh and Wake Forest pull from Falls Lake on the Neuse, while Cary and Apex share Jordan Lake water at the Cary/Apex Water Treatment Facility on the Cape Fear side. Holly Springs blends Harnett County Regional supply with Cary/Apex capacity. Raleigh's 2024 CCR reports finished water hardness at 24.6 ppm as calcium carbonate, which is about 1 grain per gallon (very soft), with chloramine at 2.75 ppm running annual average as the distribution disinfectant. TTHM ran up to 36.3 ppb (MCL 80) and HAA5 up to 25.7 ppb (MCL 60) on the 2024 report. That chloramine context is the reason whole-house catalytic carbon is the standard recommendation for Wake County homes, paired with a 5-stage RO at the kitchen tap.

What is in the water in Wake County

Primary utility

City of Raleigh Public Utilities, plus Town of Cary, Town of Apex, and Harnett County Regional Water (Holly Springs)

Falls Lake and Jordan Lake surface water, treated at the E.M. Johnson and Dempsey E. Benton plants in Raleigh and the Cary/Apex Water Treatment Facility for the western towns.

View latest Consumer Confidence Report →

Population served

1,129,410

US Census 2020. 5 of those cities have a dedicated Aquafeel Solutions Carolina service page.

Recurring concerns

Chloramines 2.75 ppm RAA (Raleigh 2024 CCR)TTHM up to 36.3 ppb / HAA5 up to 25.7 ppb (Raleigh 2024 CCR)Very soft finished water at 1 GPG (24.6 ppm CaCO3) makes scale calls rare countywide

Concerns per the linked utility CCR. Levels vary by treatment plant and address.