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Water treatment in Durham County, NC

Durham County water is very soft by national standards, typically 1 to 4 grains per gallon, because the City of Durham Water Management treats two of the cleanest reservoirs in the Piedmont (Lake Michie and Little River). The 2024 CCR for the county's Rougemont sub-system reports TTHM at 21 ppb and HAA5 at 11 ppb (both well below the 80 and 60 ppb MCLs), Fluoride at 0.11 ppm, and Chlorine at 1.2 ppm running annual average. The flip side of that softness is that disinfection by-products and chloramine residuals are the recurring concerns on the Durham CCR, not hardness. A softener is rarely the right first call for a Durham address. Whole-house catalytic carbon for chloramine reduction and a 5-stage RO for drinking water are the standard recommendations.

What is in the water in Durham County

Primary utility

City of Durham Water Management

Lake Michie and Little River Reservoir, treated at the Brown and Williams water treatment plants.

View latest Consumer Confidence Report →

Population served

324,833

US Census 2020. 1 of those city has a dedicated Aquafeel Solutions Carolina service page.

Recurring concerns

Chloramines (Durham distribution uses chloramines; Rougemont sub-system Chlorine 1.2 ppm RAA per 2024 CCR)TTHM 21 ppb / HAA5 11 ppb (Durham County Rougemont 2024 CCR)Very soft finished water; scale is rarely the first-call issue in Durham

Concerns per the linked utility CCR. Levels vary by treatment plant and address.

Cities we serve in Durham County

1 city, one veteran-owned service map.